Updated June 30, 2019
What information do we collect on the website?
Information is collected when you subscribe to the site, place an order, initiate a communication by phone or email, or respond to an e-mail communication. When you subscribe or place an order by email, through your device, or through our seasonal on-line shop, we may request your name, e-mail address, mailing address, phone number, credit card information or other information needed to complete a current or future transaction. The option to visit our site anonymously, or incognito, is also available. Other information we may use on our website includes unsolicited comments and testimonials from you about items you purchased or received as a gift online, or in person at an art show or art exhibit. We will use your first name and the first initial of your last name, your city, and state, unless you specify otherwise.
In the case of gift orders, information may be asked about the gift recipient(s) in order that the transaction may be completed. The information collected about the gift recipient(s) is not used for marketing purposes. You must request that the gift recipient(s) be subscribed. The gift recipient(s) will not be automatically subscribed to the site.
How is your information used?
We use information you volunteer to share with us and we use your information only with your consent. We may use the information we collect from you when you subscribe or purchase an item on line or at an art show or art exhibit, or respond to a survey or marketing communication, surf the website, or use other site features in the following ways, but not limited to: 1. Provide the best possible service to you with regard to your customer preferences and requests. 2. Process your transactions in as efficient manner as is possible. 3. Deliver the type of content related to fiber work that engages and interests you most. 4. Administer a promotion, survey or other feature.
How is your information stored and protected?
The protection of your personal information is always the highest priority. Security measures are in place in order to maintain the safety of your personal information. Felted Feather website offers SSL (Secure Sockets Layer) server certificate security. Any information relevant to your site browsing or a transaction is contained behind secured firewalls and is accessible only to a limited number of individuals with special access rights to such systems containing confidential information. Your personal information is stored and processed by website host affiliates and service providers that are each contractually committed to keep your information protected and secured in accordance with industry standards even, and especially, in the event that those industry standards may exceed legal requirements applicable in their jurisdiction. When you view our website or place an order, we can offer you the use of a secure server. All sensitive/credit information you supply is transmitted via SSL (Secure Sockets Layer) , today's high standard security technology for establishing an encrypted link between a server and a browser.
Do we share information we collect with outside parties?
We at Felted Feather do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include Felted Feather. It also does not include website hosting partners, selected service providers, and other parties who assist us in operating our website, conducting our business, or providing a service to you, with the expressed understanding and consent between parties to keep this information confidential. We reserve the right to release any and all of your information if we believe in good faith that the release of your information is appropriate to comply with applicable laws and regulations, an appropriate response to a subpoena, search warrant, or other lawful request for information, and/or said release will enforce our site policies, and/or that the release of your information will serve to protect ours or others' rights, property, or safety.
We use Visitor Analytics on Felted Feather site for the purpose of enhancing your experience while you browse our site. Visitor Analytics is a simple website analytics service which measures the traffic and site users' or site visitors' general details. Visitor Analytics collects statistics that may include such information as which pages site users or site visitors visit and when, where the users or visitors are approximately located, the page on which a user or visitor lands first, or a specific referral from which the site user or visitor is coming. The collection of these kinds of data are used solely to make the site users' or site visitors' site experiences better.
How can you unsubscribe or remove or modify information you have provided to us?
To modify or remove your personal information in your e-mail subscriptions, please let us know by emailing us at:
You may also opt out of subscribing by clicking "unsubscribe" at the bottom of any newsletter you receive from us.
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